From August 2026, commercial telephone prospecting requires prior consent in France. Caicus automates consent collection by call — voice recording, timestamping, archiving — to build a solid opt-in base and prospect with full legal confidence.
The challenge: documenting consent at scale
Why manual consent collection doesn't scale
Web forms and tick-boxes produce a digital trail, but lack the evidential weight of an explicit verbal agreement
Manual calls to collect consent are slow, costly and impossible to scale across thousands of contacts
Scattered consent records that are hard to consolidate when facing a GDPR audit or a dispute
Caicus automates the entire process — every consent recorded, timestamped and archived in one place
How Caicus collects consent by phone
Caicus calls each contact on your list, plays a compliant legal message explaining the intended use of their data, and asks them to express agreement or refusal — vocally or by keypress. The call can be recorded to create an incontestable proof.
Import your contact list
An Excel file is all you need. Name, phone number and custom parameters — each call can mention your company name and the purpose of the request.
Configure your consent IVR
Caicus provides a ready-to-use template: legal introduction, consent question, voice or keypress confirmation, closing message depending on the response.
Record and archive the evidence
Enable call recording. Every "yes" is captured, timestamped and linked to the called number — downloadable from your dashboard as a WAV file.
Who benefits from automated consent collection?
B2C companies with prospect databases
All your existing contacts without documented consent need to be requalified before the deadline — or you lose the right to call them.
Healthcare providers
Consent to care, to sharing medical data, or to participating in studies — voice-recorded proof for each interaction.
Insurance & mutual funds
Commercial opt-in for future offers, acceptance of policy amendments — anything requiring explicit and traceable agreement.
Training & education organisations
Consent to prospecting for new course sessions, acceptance of remote participation terms.
Construction & renovation
Since 1 July 2025, cold-calling is entirely banned in energy renovation — except for existing customers with a contract.
Survey & research institutes
Prior agreement to a survey on sensitive data — collected automatically, timestamped, legally binding.
Voice proof: why it is the strongest option
Among all consent forms recognised by GDPR — ticked boxes, confirmation emails, signed forms — voice recording is by far the most robust. The contact's own voice capturing their explicit agreement is evidence that speaks for itself.
Direct evidence — the contact's voice, not a metadata trace
Precise timestamp — date, time, called number
Downloadable — WAV file per call from your dashboard
Legally binding — usable in the event of a CNIL audit or dispute
Speech recognition — the IVR understands spoken responses
Refusals respected — declined contacts automatically excluded
Pricing — consent with voice proof
Full consent campaign with recorded voice proof: 1.5 credits per call
Legal note: is calling to collect consent lawful?
Our position — and why we urge caution
Calling someone to ask for their consent to future commercial prospecting is fundamentally different from direct commercial solicitation. The purpose of the call is not to sell, but to obtain an agreement. Many specialists consider this practice legitimate, particularly under GDPR, which actively encourages documented and active consent.
However, law n° 2025-594 is recent and its implementing regulations are still being finalised. We strongly recommend consulting a data protection lawyer before launching a large-scale consent collection campaign. The exact scope of the August 2026 ban has not yet been fully defined.
Every consent collected is a contact you can call legally. Launch your first campaign today.
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