A missed client appointment in a law firm or financial practice means far more than a lost slot: it's a billable hour written off, a procedure delayed, and a client poorly served. Caicus automates every reminder and every follow-up — so your team can focus on advice.
In legal and financial services, time is literally money. An unbilled hour because a client didn't show up, a debt follow-up that went unanswered, a hearing postponed for lack of confirmation — each of these events has a direct and immediate cost. Yet most firms still manage these tasks manually. Caicus automates reminders, follow-ups and confirmations by phone — without a single member of staff getting involved.
What your staff do instead of giving advice
The tasks that steal your team's time
Manual appointment reminders — often requiring two or three attempts before getting a response
Debt follow-up calls — time-consuming and uncomfortable for the team
Confirming hearings, signings and notarial acts — with no centralised system
Each missed appointment represents £150 to £500 in unrecoverable fees
How Caicus fits into your practice
No integration with your practice management software is needed. One Excel file is all it takes to launch your first call campaign in under an hour.
Export your diary
Export your appointments from your software (Clio, Lexis, Excel…) with the phone number, client name and appointment time.
Personalised voice message
« This is a reminder from Smith & Partners for your appointment on Tuesday the 15th at 2pm. Press 1 to confirm, press 2 to cancel. » — generated automatically.
Real-time results
Confirmations and cancellations reported instantly. Your staff only step in for cases that need a human follow-up.
Concrete use cases for your practice
Caicus covers the full range of repetitive calls in legal and financial services:
Hearing & appointment confirmation
Reminder 48h and 24h before — the client confirms or cancels by keypress. Your assistant doesn't need to lift a finger.
Debt & invoice follow-up
Polite, traceable first contact: « Your invoice dated 12 March is outstanding. Press 1 to call us back. » Reduces arrears without straining the relationship.
Document signing & collection
Reminder of notarial appointment or document submission deadline — with personalised instructions in the voice message.
Contract & mandate renewal
Automatic notification before expiry: « Your contract expires on 30 June. Press 1 to speak with your adviser. »
Post-matter client satisfaction
Quick survey after a matter closes: would you recommend the firm? Collect your NPS in a few clicks.
Investment & portfolio follow-up
Portfolio review reminder, tax deadline notification or investment opportunity — automated first touch before transfer to the adviser.
What Caicus concretely delivers for your practice
–30 to –40 % of client no-shows from month one
Staff freed from repetitive chasing to focus on client work
Automated debt follow-ups, traceable and without relational friction
Natural French voice, professional tone — no robotic feel
No software integration — live in under one hour
Full call logging for your documentation and audit obligations
Immediate ROI: calculation for a 3-partner firm
For a firm with 3 lawyers, 15 appointments per week and a current no-show rate of 12 %:
📊 ROI simulation — 3-partner law firm
Confidentiality, professional ethics & GDPR compliance
In legal and financial services, confidentiality is non-negotiable. Caicus is built to respect professional secrecy: no information about the matter appears in the voice message, and your clients' data never leaves servers hosted in France.
Built for regulated professions
Voice messages with no mention of the matter's nature, opt-out on every call, full consent logging, data hosted in France, automatic Bloctel integration. Your clients can opt out of reminders at any time — their choice is respected immediately. Compliant with CNIL recommendations and bar association ethical requirements.
Under €50 a month to automate your reminders and follow-ups.
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